Remote/Hybrid (Royal Palm Beach, FL)
Please send your detailed CV to apply for this job.
Contact Email
Monday to Friday, 1099 (PRN)
Job Type
21-01-2025
Posted on
Remote/Hybrid (Royal Palm Beach, FL)
Please send your detailed CV to apply for this job.
Contact Email
Monday to Friday, 1099 (PRN)
Job Type
21-01-2025
Posted on
Patient Care Coordinator
About Us
Elite Mindful Health is a leading psychiatric clinic dedicated to providing compassionate, holistic mental health care to children, adolescents, and adults. Our approach integrates modern psychiatric practices with holistic principles, supporting our clients on their journey to mental and physical wellness. Founded by Dr. Louise Aurélien-Buie, Elite Mindful Health is dedicated to a patient-centered, whole-person approach to mental health.
Job Descriptions
Position Overview:
We are seeking a bilingual Patient Care Coordinator with clinical experience to join our team. This role involves coordinating patient care, assisting with lab orders, supporting telehealth and in-person appointments, and providing essential administrative and clinical support. The Patient Care Coordinator will act as a primary liaison between patients and providers, ensuring a smooth and positive patient experience. Proficiency in English is required; fluency in Spanish and/or Haitian Creole is a plus. This role is 1099 (PRN) and offers tremendous flexibility and opportunity for those who are balancing competing priorities.
Responsibilities:
Patient Scheduling and Appointment Coordination: Schedule telehealth and in-person appointments, send reminders, and assist with cancellations or rescheduling to ensure a smooth patient flow.
Clinical Support and Patient Communication: Serve as a primary point of contact for patient inquiries, answer clinical questions within scope, and facilitate communication between patients and providers.
Lab Coordination: Handle lab orders, track results, and communicate lab information to patients and providers.
Billing and Insurance Assistance: Verify insurance, assist with billing inquiries, and support patients with payment processes.
Patient Onboarding and Documentation: Guide patients through the intake process, ensure all required clinical documentation is complete, and maintain up-to-date records in the EHR system.
Telehealth and Technical Support: Support patients with telehealth setup, troubleshoot basic technical issues, and assist providers with patient documentation and coordination.
HIPAA Compliance and Confidentiality: Uphold privacy standards and ensure compliance with HIPAA regulations in all patient interactions and record-keeping.
Assist with Prior-authorization: Complete and submit forms.
Qualifications
Minimum of 2 years in a healthcare administrative or clinical support role, ideally with experience in mental health or medical settings.
Familiarity with lab coordination and basic clinical tasks.
Proficiency in English required; fluency in Spanish and/or Haitian Creole is a plus.
Strong organizational, communication, and interpersonal skills with a patient-centered, compassionate approach.
Technical proficiency in telehealth platforms, EHR systems, scheduling software, and Microsoft Office Suite.
High attention to detail, especially in patient records, scheduling, billing, and documentation.
Why Join Elite Mindful Health?
Monday to Friday Schedule: Enjoy consistent weekday hours that support work-life balance.
Collaborative and Patient-Centered Environment: Join a dedicated team focused on holistic mental health care.
Professional Growth: Opportunities for skill development, clinical experience, and career advancement in a growing clinic.
Elite Mindful Health is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.
Skills
Compassionate communication
Team collaboration
Telehealth and EHR proficiency
Bilingual/Multilingual (English required; Spanish/Haitian Creole a plus)
Patient Care Coordinator
About Us
Elite Mindful Health is a leading psychiatric clinic dedicated to providing compassionate, holistic mental health care to children, adolescents, and adults. Our approach integrates modern psychiatric practices with holistic principles, supporting our clients on their journey to mental and physical wellness. Founded by Dr. Louise Aurélien-Buie, Elite Mindful Health is dedicated to a patient-centered, whole-person approach to mental health.
Job Descriptions
Position Overview:
We are seeking a bilingual Patient Care Coordinator with clinical experience to join our team. This role involves coordinating patient care, assisting with lab orders, supporting telehealth and in-person appointments, and providing essential administrative and clinical support. The Patient Care Coordinator will act as a primary liaison between patients and providers, ensuring a smooth and positive patient experience. Proficiency in English is required; fluency in Spanish and/or Haitian Creole is a plus. This role is 1099 (PRN) and offers tremendous flexibility and opportunity for those who are balancing competing priorities.
Responsibilities:
Patient Scheduling and Appointment Coordination: Schedule telehealth and in-person appointments, send reminders, and assist with cancellations or rescheduling to ensure a smooth patient flow.
Clinical Support and Patient Communication: Serve as a primary point of contact for patient inquiries, answer clinical questions within scope, and facilitate communication between patients and providers.
Lab Coordination: Handle lab orders, track results, and communicate lab information to patients and providers.
Billing and Insurance Assistance: Verify insurance, assist with billing inquiries, and support patients with payment processes.
Patient Onboarding and Documentation: Guide patients through the intake process, ensure all required clinical documentation is complete, and maintain up-to-date records in the EHR system.
Telehealth and Technical Support: Support patients with telehealth setup, troubleshoot basic technical issues, and assist providers with patient documentation and coordination.
HIPAA Compliance and Confidentiality: Uphold privacy standards and ensure compliance with HIPAA regulations in all patient interactions and record-keeping.
Assist with Prior-authorization: Complete and submit forms.
Qualifications
Minimum of 2 years in a healthcare administrative or clinical support role, ideally with experience in mental health or medical settings.
Familiarity with lab coordination and basic clinical tasks.
Proficiency in English required; fluency in Spanish and/or Haitian Creole is a plus.
Strong organizational, communication, and interpersonal skills with a patient-centered, compassionate approach.
Technical proficiency in telehealth platforms, EHR systems, scheduling software, and Microsoft Office Suite.
High attention to detail, especially in patient records, scheduling, billing, and documentation.
Why Join Elite Mindful Health?
Monday to Friday Schedule: Enjoy consistent weekday hours that support work-life balance.
Collaborative and Patient-Centered Environment: Join a dedicated team focused on holistic mental health care.
Professional Growth: Opportunities for skill development, clinical experience, and career advancement in a growing clinic.
Elite Mindful Health is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.
Skills
Compassionate communication
Team collaboration
Telehealth and EHR proficiency
Bilingual/Multilingual (English required; Spanish/Haitian Creole a plus)
11327 Okeechobee Blvd, Royal Palm Beach, FL 33411.
We Work from Monday to Friday from 8.00 AM to 6.00 PM
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